Last updated: 2026-03-11
This Privacy Policy describes how Panadora (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://panadora.eu.
1. Personal Information We Collect
When you visit the website, we may collect certain information about your device and personal data including:
• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information
• Order history
• IP address
• Browser type and device information
2. How We Use Your Personal Information
We use the collected information to:
• Process and fulfill orders
• Communicate with customers
• Provide customer support
• Prevent fraud and maintain security
• Improve our website and services
• Send marketing emails (only with your consent)
3. Legal Basis for Processing
For users located in the European Union, we process personal data based on:
• Contractual necessity
• Legal obligations
• Legitimate business interests
• User consent
For users located in the Kingdom of Saudi Arabia, personal data is processed in accordance with the Saudi Personal Data Protection Law (PDPL).
4. Sharing Your Personal Information
We may share your personal data with trusted service providers including:
• Payment processors
• Shipping and logistics companies
• Website hosting providers
• Analytics providers
These providers are required to process personal data securely and only for necessary business purposes.
5. International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are implemented.
6. Data Retention
We retain personal data only as long as necessary to fulfill orders, maintain business records, and comply with legal obligations.
7. Your Rights
Depending on your location, you may have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing
• Withdraw consent
Users in Saudi Arabia have rights under the Personal Data Protection Law including the right to access, correct, and request deletion of personal data.
8. Cookies
Our website uses cookies to improve user experience, analyze website traffic, and enhance website performance.
You may disable cookies through your browser settings.
9. Data Security
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, or loss.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.
11. Contact Information
For questions regarding this Privacy Policy or your personal data, please contact:
Pana Dora Signature Scents Co Establishment
DAMMAM – An Nahdah Dist. 1
Abu Shaddad
Email: support@panadora.eu
