Refund and Returns Policy

Last updated: 2026-03-11

Thank you for shopping with Panadora.

Due to the nature of fragrance products, we maintain strict return policies.

Returns

Products may be returned within 3 days of delivery if:

• The item is unused
• The packaging remains sealed
• The product is in original condition

For hygiene and safety reasons, opened or used fragrances cannot be returned.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours and include photos of the product and packaging.

Refunds

Approved refunds will be processed within 5-10 business days to the original payment method.

Shipping costs are non-refundable unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or incorrect.

Contact

support@panadora.eu